Where are all the great coaches?

When it comes to developing and assessing your teams, your managers are the lynch-pin to coaching and achieving the desired performance levels. So, helping your managers develop in this area is critical on both an individual level as well as for the organisation.  Yet for a variety of reasons, this valuable activity is often ignored.

It is often observed, in organisations across the world, that we take people who are technically proficient, or have been ...

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HR Risks for Small Business

Small businesses employ a significant amount of our population, yet Human Resources (HR) management is not often considered essential for these players and usually only thought of in the event that something has happened where they need immediate support or assistance.

In many ways though, small to medium business needs effective human resource management even more than larger companies, as its most valuable employees interact directly with customers and have a direct link to the growth of your business, the level of service you provide and overall ...

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Recruit Better than Yourself!

BBC News asked some Chief Executives about the advice they wish they’d received when starting out and this revealed a few of their secrets for success.

However, it is the advice when it comes to recruiting that is interesting.

Harriet Green, the former CEO of Thomas Cook said: “Always surround yourself with people who are better than you. Whatever it is that you are not – surround yourself with them.”

There is no doubt that taking time to recruit well is essential to the success of any ...

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Treat me with Dignity and Respect – please!

We talk about the workplace often in terms of how we want to be treated while at work. Many organisations say that on the top of the list is treating people with dignity and respect.  But when push comes to shove – it would appear that this goes out the window in the face of making decisions and taking action.

As an employee, we know when we have respect and when we don’t – and it links directly to the level of engagement we have ...

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Employee Training – Is it worth the investment?

In an article back in 2013 Richard Branson said “if your best people aren’t growing in their careers as your business gains traction and expands, they will quickly lose enthusiasm for their work. And before you know it, you’ll be dealing with unsatisfied customers as well as unsatisfied employees”.

So take it from someone that knows a little something about business – Mr Branson – it’s fair to say that investing in your people, providing training and development opportunities will have major ...

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A New Look for Human Resources in Macarthur

We’ve made some changes and freshened our look.

Check out the new logo and website.

Our new look is in line with our commitment to continue delivering simple, uncomplicated service to all our clients where we keep it simple.

We also wanted to tell a story that it’s abut change and thinking differently which is what MacPac HR is all about.

So give us your feedback ands remain tuned in – we have more to come.

 

 

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Emotional Intelligence

Introducing three brand new and highly practical courses that use real experiences to explore Emotional Intelligence.

Difficult People – And How to Deal With Them

This module explains the emotional reactions that cause us to find some people ‘difficult’. Participants will:

  1. Increase awareness of their emotional reaction to other people’s behaviour;
  2. Identify some options for dealing with their emotional reactions to ‘difficult’ behaviour.

 

Managing Emotions

In this module, packed full of practical help, participants will:

  1. Identify the management of emotions as a skill of emotional intelligence.
  2. Increase their ...
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